Ordering and Delivery
We work together with PostNL for shipping. Together we strive to deliver your order as quickly as possible. This usually happens within 1 working day, if ordered before 4:00 PM.
So, you usually receive your order the next day. If you have not received your order after 4 days, please contact our customer service.
Orders can be delivered to your home and possibly to other addresses (for example your work or a collection point). Shipping costs are free from €75. Are you ordering less than €75? Don't worry, we will think along with you and will pay half of the shipping costs. We often also have coupon codes for discounts.
Delivery via PostNL
If you are not at home during the 2nd delivery, you will receive a note in your mailbox. This shows which PostNL Service Point you can collect the package from. You have three weeks to collect the package, otherwise the package will be returned.
Pick up at a PostNL collection point
You no longer have to stay at home to receive your package. You can have the package delivered to one of PostNL's 2,700 collection points. You decide where your package will be delivered and when you will pick it up. There is always a PostNL location near you. You can pick up the package within two weeks, after which the package will be returned.